Working towards GDPR compliance
You may have heard about GDPR or the General Data Protection Regulation. It's a new set of directives that every company dealing with EU citizens needs to follow. We are working with an external law firm to make sure that we comply with the new set of rules and guidelines.
We are currently looking at the last technical issues and started documenting a range of things as prescribed by GDPR. As usual, we want to be 100% transparent. You can follow the work and get under the hood on our new elmah.io GDPR Wiki. Documentation is added as we write it. Also make sure to follow the elmah.io Security page for details. We are planning a redesign of this page as well as extended information about GDPR.
As a user of elmah.io, our work against GDPR compliance doesn't make a whole lot of difference. We are already following best practices for security and handling personal data. If you need it, GDPR provides you with a better insight into the personal details we collect about you, which cookies we use, etc. As a data processor (a GDPR term for an entity processing people's personal data), we will create a Data Processor Agreement (DPA), that you will be able to download to ensure your own GDPR compliance. When the DPA is finished, it will be available for anyone requesting it.
Feel free to reach out if you have any questions regarding GDPR, security or our procedures for handling your data.
We monitor your websites
We monitor your websites for crashes and availability. This helps you get an overview of the quality of your applications and to spot trends in your releases.
We notify you
We notify you when errors starts happening using Slack, Microsoft Teams, mail or other forms of communication to help you react to errors before your users do.
We help you fix bugs
We help you fix bugs quickly by combining error diagnostic information with innovative quick fixes and answers from Stack Overflow and social media.